DVLA scam messages: Drivers warned over new fraud texts sent out in 2021

The messages range from emails claiming drivers have had their car tax direct debit cancelled to claims motorists have been overcharged. Many of the emails included hyperlinks that encouraged drivers to submit their personal details.

The message said: “The latest payment for your vehicle tax has failed because there is not enough money on your debit card.

“Your vehicle is no longer taxed.

“We have generated a new invoice and we suggest you to use a credit card instead of a debit, to avoid any other consequences that might appear in case again won’t be enough funds inside.”

The DVLA warned drivers of the scam through Twitter, urging drivers to be cyber aware at all times.

“Do not give out private information (such as bank details or passwords), reply to text messages, download attachments or click on any links in emails if you’re not sure they’re genuine.”

The DVLA has previously warned any tax refund messages are generated automatically meaning they would never ask anyone to get in touch to claim a refund.

DVLA chief information security officer David Pope said GOV.UK was the only trusted source for information.

He said: “All our tax refunds are generated automatically after a motorist has told us they have sold, scrapped or transferred their vehicle to someone else so we don’t ask for anyone to get in touch with us to claim their refund.

“We want to protect the public and if something seems too good to be true, then it almost certainly is. The only trusted source of DVLA information is GOV.UK.

“It is also important to remember never to share images on social media that contain personal information, such as your driving licence and vehicle documents.”


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